1 Role
Jale Bat (jalebat.net) is a trusted online betting platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains how Jale Bat collects, processes, stores, and protects your personal information.
This policy applies to all services on the Jale Bat platform — including the website, mobile app, and other digital channels. By creating an account or using the platform, you are considered to have consented to this privacy policy.
We want you to know exactly what information we hold about you, why we have it, and how it's being used. If you have any questions, feel free to reach out to our support team at any time.
Important: This Privacy Policy has been prepared in English and is governed in accordance with the applicable data protection laws of Bangladesh.
2 Information We Collect
To operate Jale Bat's services properly and deliver the best experience, we collect certain information. Below is a detailed breakdown of what we collect and why.
Information Provided at Registration
- Full Name & Date of Birth (for age verification)
- Mobile Number (for account verification and communication)
- Email Address (optional, for communication)
- Password (stored in encrypted form and never visible in plain text)
- Referral Code (if applicable)
Information Collected for KYC Verification
- Copy of National ID (NID) or Passport
- Selfie or Live Photo (for identity confirmation)
- Proof of address (if required)
Payment Information
- Mobile Banking Number (bKash, Nagad, Rocket)
- Transaction history & reference numbers
- Bank account number (for bank transfers)
Automatically Collected Information
- IP address & device information
- Browser Type & Operating System
- Platform browsing & betting history
- Login time & session information
- Information Collected via Cookies and Similar Tracking Technologies
| Data Type |
Purpose of Collection |
Mandatory? |
| Name & Mobile Number |
Account Creation & Verification |
Yes |
| NID / Passport |
KYC Verification |
Depending on the Situation |
| Payment Information |
Deposits & Withdrawals |
Yes |
| Device & IP information |
Security & Fraud Prevention |
Automatic |
| Betting History |
Service Improvement & Responsible Betting |
Automatic |
3 Use of Information
Jale Bat uses collected data only for specific, legitimate purposes. The key reasons your data is used are clearly outlined below:
For Service Operations
- To create, manage, and verify your account.
- To process deposit and withdrawal transactions.
- To manage betting history and account balance.
- To provide customer service and support.
For Security & Fraud Prevention
- To detect unauthorized access and identify suspicious activity.
- To prevent multiple accounts and bonus abuse.
- To comply with Anti-Money Laundering (AML) regulations.
- To prevent account hacking and fraud.
For communication & marketing
- To send SMS or notifications about important updates, bonus offers, and promotions.
- To send account-related alerts and notifications.
- To notify you of policy changes.
For Service Improvement
- To analyze and improve the user experience.
- To develop new features and products.
- To monitor platform performance.
Please Note: You can opt out of marketing communications at any time. Contact our support team or turn off notifications in your account settings.
4 Data Sharing
Jale Bat does not sell or rent your personal information. However, there are specific circumstances where data may be shared with third parties. Those cases are clearly outlined below:
Payment Processing Partners
Payment gateways such as bKash, Nagad, Rocket, or bank are provided with the information needed to complete transactions. This information is used solely for payment processing.
Legal Obligation
Under Bangladeshi law, Jale Bat may be required to disclose information in response to a court order, government investigation, or regulatory authority request. In such cases, Jale Bat complies with its legal obligations.
Technology Service Providers
Cloud server, analytics, and security service providers involved in platform operations have limited access to your data. All of them operate under strict confidentiality agreements.
When Your Information Is Not Shared
- To advertisers or marketing companies.
- To other betting platforms or data brokers.
- To any third party without your consent.
5 Cookie Policy
Jale Bat uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: These are required to maintain login sessions and ensure security. Without them, the platform will not function properly.
- Functional Cookies: Used to remember your preferences (language, theme).
- Analytics Cookies: Helps us understand which parts of the platform are used most.
Cookie Controls
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect login and payment features.
6 Data Protection
Jale Bat uses industry-leading security technologies and practices to protect your data. Our security framework is outlined below:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Password Hashing: Your password is hashed using the bcrypt algorithm and stored securely. It is never stored in plain text.
- Firewall Protection: Our servers are protected with advanced firewall and DDoS protection.
- Two-Factor Authentication (2FA): Two-factor authentication is available to keep your account secure.
- Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
- Restricted Access Controls: Only authorized personnel have access to specific data.
Your Role: While we ensure the security of our platform, it is your responsibility to keep your account password confidential and avoid logging in from unfamiliar devices.
7 Data Retention Period
Jale Bat retains your data only for as long as necessary. Once it is no longer needed, your information is securely deleted.
| Data Type |
Retention Period |
| Account Information |
While Account is Active + 5 Years |
| Transaction Records |
7 Years (Legal Requirement) |
| KYC Documents |
5 years after account closure |
| Login & session logs |
90 Days |
| Cookie Data |
30 Days to 1 Year (depending on cookie type) |
| Support Contact |
3 Years |
Certain data may be retained beyond the above timeframes due to legal obligations or ongoing disputes.
8 Your Rights
As a Jale Bat user, you have important rights over your own data — rights we fully support and uphold.
Right to Access Your Information
You can request to see what information we hold about you.
Right to Rectification
You may request correction of any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data upon account closure.
Data Portability
You may request a copy of your data.
Right to Object to Processing
You may object to the processing of your data for specific purposes.
Marketing Opt-Out
You may request to stop receiving promotional messages at any time.
To exercise these rights, email support@jalebat.net or Help Center Contact us and we will process your request within 7 business days.
9 Minor Protection
Jale Bat is strictly for individuals aged 18 and above. We do not knowingly collect information from or provide services to minors.
- Date of birth is verified at the time of registration.
- Age is verified through KYC verification in cases where there is suspicion.
- Any account found to belong to a minor will be immediately closed and all collected data will be deleted.
- Parents or guardians may file a complaint regarding a minor's account.
To Parents: If you suspect your child is using Jale Bat, please contact support@jalebat.net immediately. We will take prompt action.
10 Policy Updates
Jale Bat may update this Privacy Policy from time to time. Any changes will be communicated through the following methods:
- You will be notified via SMS or email before any significant changes.
- The "Last Updated" date at the top of this page will always reflect the most recent revision.
- Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.